This Cookie Policy explains how Ask Harriette LLC (“we,” “us,” or “our”) uses cookies and similar technologies on our websites, www.askharriette.net and askh.ai (together, the “Site”). This policy should be read alongside our Privacy Policy and Terms of Use.
We use strictly necessary cookies and similar technologies automatically where they are required for the operation of the Site and its core functions. We use analytics, functionality, advertising, and other non-essential cookies only where permitted by applicable law and, where required, only after you have provided your consent through our cookie banner or preferences center.
If you visit askh.ai from the United Kingdom, the European Economic Area or Switzerland, analytics and advertising technologies are switched on only after you choose “Accept” in the cookie notice shown on your first visit. Elsewhere they run by default. You can change your choice at any time using the “Cookie settings” link at the foot of this page and of our other legal pages.
WHAT IS A COOKIE?
A “cookie” is a small piece of information that is stored on your computer’s hard drive or device when you visit a website. Cookies record how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system.
Types of Cookies
Cookies can be categorised in two ways:
By Duration
Session Cookies: These are only stored on your device during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID allowing you to browse the Site without having to log in to each page, but they do not collect any personal data from your device.
Persistent Cookies: These are stored as a file on your device and remain there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. Persistent cookies have an expiry date and will stop functioning after that date.
By Purpose
Strictly Necessary Cookies: These cookies are essential to enable you to use the Site effectively, such as when buying a product or service, and therefore cannot be turned off. Without these cookies, the services available to you on our Site cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance Cookies: These cookies enable us to monitor and improve the performance of our Site. For example, they allow us to count visits, identify traffic sources and see which parts of the Site are most popular.
Functionality Cookies: These cookies allow our Site to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. The information these cookies collect is usually anonymised. Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
How We Use Cookies
We use cookies and similar technologies to track your use of our Site. This enables us to understand how you use the Site and track any patterns with regards to how you are using it. This helps us to develop and improve our Site as well as products and services in response to what you might need or want.
We use cookies and similar technologies for the following purposes:
Strictly Necessary: to operate the Site, enable core functions, maintain security, process transactions, and provide services you request, including checkout, account access, and chatbot functionality where required for the service to work properly.
Analytics: to understand how visitors interact with the Site, including traffic patterns, pages visited, referral sources, and general engagement metrics, so that we can improve the Site and our services. Functionality: to remember your preferences and settings, improve your user experience, and support features such as forms, embedded tools, and chatbot interfaces.
Advertising: to measure the effectiveness of our advertising, understand whether users arrive from advertising campaigns, and, where enabled, support remarketing or other purposes through third-party platforms.
Some of these technologies are set by us and some are set by third-party service providers acting on our behalf or providing embedded services through the Site.
The following table sets out the main cookies and tracking technologies used on our Site, organised by the third-party provider:
| Provider | Cookie type | Purpose | Duration |
|---|---|---|---|
| Google Analytics | Performance | Tracks website traffic, page views, session duration, traffic sources, and user behaviour patterns. Helps us understand how visitors use the Site so we can improve it. | Up to 2 years |
| Meta Pixel (Facebook) | Targeting / Advertising | Tracks conversions from Meta ads, builds targeted audiences for future ads, and enables remarketing to people who have visited the Site. Data is shared with Meta Platforms, Inc. | Up to 180 days |
| Flodesk | Functionality / Performance | Tracks email sign-ups, form submissions, and email engagement. Enables delivery of email marketing communications and automation workflows. | Session / Persistent |
| ThriveCart | Strictly Necessary / Performance | Enables checkout functionality, processes cart and payment information, and tracks purchase conversions. Essential for completing transactions on the Site. | Session / Persistent |
| Stripe / PayPal | Strictly Necessary | Processes payment transactions securely. These cookies are set by our payment processors and are essential for completing purchases. | Session / Persistent |
| Chatbase | Functionality | Enables our AI Products (CODIE, Penelope, Numi, Ophelia, Genie) to function correctly. Maintains your chat session, remembers preferences, and ensures the AI assistant operates properly. | Session / Persistent |
| WordPress | Strictly Necessary / Functionality | Manages user authentication, site preferences, and session management for logged-in members accessing courses and content. | Session / Up to 1 year |
Please note: The cookie and technology providers listed above may change from time to time as we update the Site and the services we use. The table is intended to provide a summary of the categories of technologies currently used on the Site. Where required by applicable law, non-essential cookies and similar technologies will only be used after the user has given consent through our cookie consent tool.
Cookies and Similar Technologies on askh.ai
askh.ai is our own platform. The AI Products on askh.ai run directly on our systems rather than through an embedded chatbot provider, so the Chatbase, ThriveCart and WordPress technologies listed above apply to www.askharriette.net and to products purchased there, not to askh.ai. On askh.ai the main technologies are:
| Provider | Cookie type | Purpose | Duration |
|---|---|---|---|
| Clerk | Strictly Necessary | Keeps you signed in to your askh.ai account and protects your session. | Session / up to 1 year |
| Stripe | Strictly Necessary | Runs checkout and billing and helps prevent payment fraud. | Session / Persistent |
| askh.ai (first party) | Strictly Necessary / Functionality | Remembers your cookie choice, your display preferences, notices you have dismissed, which referral link brought you here (30 days) and, for the current visit only, where you arrived from so we can tell which page or campaign led to a sign-up. | Up to 1 year |
| Sentry | Strictly Necessary | Reports technical errors so we can fix them. | Session |
| Google Analytics | Performance | Page views, traffic sources and general usage patterns so we can improve the Site. | Up to 2 years |
| Meta Pixel (Facebook) | Targeting / Advertising | Measures conversions from Meta ads and supports remarketing. Data is shared with Meta Platforms, Inc. | Up to 180 days |
| ClickMagick | Targeting / Advertising | Attributes a sign-up or purchase to the ad or link that brought you to the Site. | Up to 1 year |
| Levito | Targeting / Advertising | Marketing measurement. | Persistent |
For signed-in members, page views and clicks inside the app are recorded by us as part of operating and improving the service. Signed-out visitors from the United Kingdom, the European Economic Area or Switzerland are only recorded once they have accepted analytics cookies.
Cookies Used by AI Products
Our AI Products, including CODIE, Penelope, Numi, Ophelia, Genie, and House of Codes, may be embedded or made available through third-party tools and platforms, including Chatbase or similar providers.
When you interact with our AI Products, we and/or our service providers may use cookies and similar technologies, such as session storage, local storage, and other technical identifiers, for the following purposes:
Session management: to maintain your chat session, preserve conversation continuity during your visit, and support the operation of the AI interface.
Preferences and functionality: to remember user settings or interface preferences, where applicable.
Security and service integrity: to help detect abuse, maintain platform stability, troubleshoot technical issues, and support secure delivery of the AI service.
Performance and analytics: where enabled, to understand usage of the AI Products, improve functionality, and monitor performance.
Some third-party providers that support the operation of our AI Products may process user inputs and technical data on our behalf in order to generate responses or maintain the service. Those providers may not necessarily set cookies directly on your browser in every case, but may still process data submitted through the AI interface as described in our Privacy Policy. Disabling strictly necessary technologies relating to the AI Products may prevent some or all chatbot features from functioning properly.
Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The method for doing this varies from browser to browser. You can generally find these settings in the “Options” or “Preferences” menu of your browser. The following links may be helpful:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Microsoft Edge: Settings > Cookies and site permissions
Opting Out of Advertising Cookies
You can opt out of interest-based advertising from participating companies through the following industry tools:
- Digital Advertising Alliance: www.aboutads.info/choices
- Network Advertising Initiative: www.networkadvertising.org/choices
- For Meta (Facebook) advertising specifically, you can adjust your ad preferences at www.facebook.com/ads/preferences
Impact of Disabling Cookies
If you choose to disable cookies, please note that some features of the Site may not function properly. In particular:
- You may not be able to complete purchases through our checkout (ThriveCart/Stripe/PayPal)
- Our AI Products may not function correctly or at all
- You may need to re-enter information each time you visit the Site
- Some personalisation features may not be available
Third-Party Cookies
Some cookies on our Site are set by third parties whose services we use. We do not control these third-party cookies and they are governed by the privacy policies of the respective third parties. We encourage you to review the following privacy policies:
- Google Analytics: https://policies.google.com/privacy
- Meta Platforms (Facebook Pixel): https://www.facebook.com/privacy/policy
- Flodesk: https://flodesk.com/privacy
- ThriveCart: https://thrivecart.com/privacy-policy
- Chatbase: https://www.chatbase.co/privacy-policy
- OpenAI: https://openai.com/policies/privacy-policy
- Anthropic: https://www.anthropic.com/privacy
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on the Site with a new “Last Updated” date. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Ask Harriette LLC
680 S Cache Street, Suite 100-7403, Jackson, Wyoming 83001
support@askharriette.co.uk
For further information about how we collect and use your personal information, please see our Privacy Policy available on our Site at www.askharriette.net.
© 2015 – 2026 Ask Harriette LLC. All Rights Reserved.